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14-Day Return
You have the right to return within 14 days of delivery.
✅
Unconditional Guarantee
We accept returns without asking why, even if you just don't like it.
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Exchange Option
We can exchange for a different product or size.
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Fast Refund
Refund within 3-5 business days after the return is approved.
📦 How Does the Return Process Work?
1
Create a Request
Click the button below, fill out the form, and submit it. Please include your order number and the reason for the return.
2
Get Approval
We will email you the return approval and shipping label within 1 business day.
3
Ship the Item
Send the product back in its original, undamaged packaging.
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Refund or Exchange
Once we receive the product, we will issue your refund or ship your new product within 3-5 business days.
✅ Returns Accepted
- • Unused products
- • Products in original packaging
- • Items with tags still attached
- • Damaged/incorrectly sent items
❌ Returns Not Accepted
- • Used products
- • Products with damaged packaging
- • Products beyond the 14-day window
- • Hygiene products (if opened)
❓ Frequently Asked Questions
Who covers the return shipping cost?
If the product is damaged or sent incorrectly, we cover the shipping cost. In other cases, the customer is responsible for the return shipping fee.
What should I do for an exchange?
If you want a different version of the same product, select "exchange" when filling out the form. We will reserve the new item for you immediately.
When will I get my money back?
After the product reaches us and is inspected, your refund will be processed within 3-5 business days. The time it takes to appear in your account may vary depending on your bank.
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Want to make a return or exchange?
Fill out the form and we'll get back to you as soon as possible!
📋 Create a Request